Acer Liquid Forum

[SRags]

Hi All

One week ago I bought a new unlocked Acer Liquid S100 / A1 (running standard OS Donut 1.6) off of eBay and I'm already experiencing problems with it. In short, the phone turns off by itself several times per day, whether it is in a pocket, bag, or just sitting on the table. The battery definitely has plenty of charge remaining (per the battery indicator icon, time of use, and a percentage battery life widget I installed from Marketplace) when this happens, although it does seem to happen more when the battery life nears about 50%. The battery itself seems to fit well (i.e., not loose or moving around) and the battery contacts appear clean and undamaged. I am using it on an AT&T 3G connection (HSDPA 850, 1900 bands) in the United States; the eBay store (ac-electronic , eBay seller ID mobile-tone) suggested the problem might be because it is an HSDPA 1900 / 2100 phone, but I'm very skeptical. After all, 1900 band is common to both.

I tried a hard reset / clean boot and it didn't help. One thing to note is that it never happens when it is plugged in and charging. Acer Support told me to ask my point of sale for help, but the seller is no help. The seller's policy is that the buyer is responsible for shipping (approx US$70 each way) for any returns or exchanges.

Due to the relatively recent release and limited availability of the product, I realize this post is a long shot, but I'd be very grateful for any advice or solutions offered.

Regards,

SRags